“The mission of The Women’s Center is to significantly improve the mental health and well-being of all members of the community through counseling, education, support and advocacy.”
15 Genre Analysis, Meet Voice
What is Voice?
Voice ≠ Tone
Begin by reading how the UX Writing Hub explains the difference between voice and tone and why they matter to companies (including NPOs!).
Read “Voice: They Recognize You” by Torrey Podmajersky
Read as a PDF
Read on the Web
(This link will take you to the SMC Library where you will need to sign in and then navigate to Chapter 2.)
Voice & Genres
Applying Voice & Genre Analysis to NPO Genres: Mission Statements
The following is adapted from BoardSource and NonprofitHub
What is a Nonprofit Mission Statement?
Every organization needs to define its fundamental purpose, philosophy, and values. The mission statement clarifies the essence of organizational existence. It describes the needs the organization was created to fill and answers the basic question of why the organization exists. It is both aspirational and functional and describes the world you are creating through the organization’s work.
Why Have One?
Nonprofit missions establish boundaries that frame the appropriate course of action. The mission statement provides the basis for judging the success of the organization and its programs. It helps to verify if the organization is on the right track and making the right decisions. It provides direction when the organization needs to adapt to new demands. Attention to mission helps the board adhere to its primary intent and helps during conflicts by serving as a touchstone for every decision. The mission statement can be used as a tool for resource allocation. A powerful mission statement attracts donors, volunteers, and community involvement.
How to Develop a Mission Statement
An effective mission statement is concise, to the point, realistic, operational, inspirational, motivational, informative, and even emotional. It is not abstract; the mission clearly states the purpose of the organization. It is forward-thinking, positive, and describes success. It is well-defined and focused so that the reader can identify with the statement. Nonprofit mission statements do not usually include programs but do reflect the expected outcomes and impact of such programs. It reflects the values and clearly enumerates the reasons why the organization exists.
Examples of Nonprofit Mission Statements
Think of what you are trying to accomplish rather than how you will do it.
YES: “We want to stimulate love of learning and reading in young people.”
NOT: “Our mission is to provide free books to local schools.”
YES: “We hope to enrich people’s lives by helping to enhance their link to their past.”
NOT: ”Our mission is to assist people in searching for their roots and draw their genealogy chart.”
YES: “We want is to enlighten, excite, and educate the audience through dance.”
NOT: “Our theater is the venue for the most contemporary and avant garde ballet creations.”
Why Are Mission Statements Important
Many of us may need a clearer idea of our mission statement and how to make that statement memorable to others. Unfortunately, this means that the current mission statement of our nonprofit organization is ineffective. However, by learning from examples of good and bad nonprofit mission statements, we can ensure that our mission statement effectively communicates the purpose or goals of our organization. Before diving into examples, it is important to understand the significance of having a well-crafted mission statement.
The Attributes of Good and Bad Mission Statements
Your mission statement serves as a clear and concise representation of your nonprofit organization to those outside it.
Mission statements are essential tools for promoting and positioning your nonprofit organization in the minds of others. It is a way to make your organization stand out by highlighting the unique purpose that resonates with your supporters. It is also a way to communicate your organization’s message to the world.
3 Fundamental Elements of Mission Statements
1. The Cause (What is the issue? Who is affected? Where is the location or specific community?)
2. The Action (What are you doing to improve the cause?)
3. The Result (What impact does the action have on the cause?)
These fundamental elements characterize the most effective mission statements. Simplicity and clarity are crucial. Complexity does not necessarily add value to a mission statement. Brief, compelling introductions to the organization will spark enough interest to encourage further engagement. Mission statements should not provide a comprehensive overview of the organization but should give a glimpse of the organization at its core.
Examples of Nonprofit Mission Statements
The good, the bad, and the ugly.
Let’s look at mission statements from well-known organizations.
charity:water:
“We’re a nonprofit organization bringing clean and safe drinking water to people around the world.”
Review: This is a great mission statement because it is simple, emotional, and contains all three elements previously mentioned.
- Fluff: We’re a nonprofit organization
- Action: bringing
- Result: clean and safe drinking water
- Who/Cause: people around the world
The statement presents a problem, outlines an action to change the problem, then addresses the population served.
Springboard for the Arts:
“Springboard for the Arts is an economic and community development organization for artists and by artists. Our work is about building stronger communities, neighborhoods, and economies, and we believe that artists are an important leverage point in that work. Springboard for the Arts’ mission is to cultivate vibrant communities by connecting artists with the skills, information, and services they need to make a living and a life.”
Review: This is a worthy cause – utilizing art to create thriving communities – that we fully support. However, the mission could be more impactful if it were more succinct. By condensing a few sentences and crafting a powerful, motivating mission statement, it could also be easily shared on social media platforms like Twitter.
Update: Luckily, mission statements can be updated. Since this article was published, Springboard for the Arts has upgraded their statement to “Springboard for the Arts’ mission is to support artists with the tools to make a living and a life, and to build just and equitable communities full of meaning, joy, and connection.”
The Women’s Center
Review: The public and potential donors understand the nonprofit’s awesome work because they can read directly how their support (especially financial) is put to use. All it takes is keeping it simple!
5 Quick Tests For Your Mission Statement
- Check its pronounceability: Try reading your mission statement out loud. Does it flow smoothly, or is it difficult to say?
- Test its memorability: Ask a friend or colleague to read your mission statement aloud and then engage in a different conversation for a minute. Afterward, ask them to repeat the statement. If they struggle to recall it, it may need further revision.
- Seek feedback from outsiders: Gather feedback from individuals unfamiliar with your cause and ask them to evaluate your mission statement.
- Measure the end goal: Consider when your nonprofit will be able to declare “mission accomplished.” If there is no clear endpoint, it may be too vague.
- Gauge the ambiguity: Ensure your mission statement is unique to your organization and not too similar to other organizations.
A Mission Statement is Only Words
It’s critical to remember that more than a mission statement is required. While it’s easy to establish ambitious goals for your organization and devise a strategy, it’s equally important to take action and bring those goals to fruition. Your organization has a purpose. Now it’s time to make it a reality.